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RaiseRight Fundraising & Finance FAQs

 

We understand that every organization is set up differently, and whether you’re the coordinator, treasurer, or another financial representative for your fundraising program, you may have some questions about choosing how to purchase gift cards and receive funds. Find answers below to the most asked questions when it comes to connecting a bank account for easy payments and direct deposit earnings. 

Frequently Asked Questions

Who is RaiseRight?

For more than 25 years, RaiseRight has been empowering individuals and families to use gift cards to turn their everyday spend into funding for their school, sports team, church and more. Unlike paying with cash or credit cards, every time participants purchase or reload their favorite brand gift cards from RaiseRight, they earn real money that goes directly toward their designated organization.

What is gift card fundraising?

Gift card fundraising, also known as scrip fundraising, has been the #1 fundraiser for nonprofit organizations across the U.S. for more than 25 years. Organizations and their participants simply raise money by using gift cards instead of cash or credit to pay for everyday purchases like groceries, gas, dining out, that morning coffee addiction, even your family’s summer vacation. For every gift card purchased, your organization receives earnings up to 20%. The earnings come from the gift card brand you are purchasing—their way of supporting organizations and communities like yours.

Why choose RaiseRight for my organization’s fundraising efforts?

With A+ Accreditation from Better Business Bureau, RaiseRight has helped over 50,000 organizations reach their fundraising goals over more than 25 years. With gift cards available from over 750 brands, participants in your program can easily earn over $1,000 each year for your organization's cause with no extra money or time spent.  

Why do you ask for banking information?

We ask for banking information in order to connect your organization's bank account to your RaiseRight account, which allows RaiseRight to electronically deposit your earnings and enables your program participants to order directly online with personal, individual payments.

How do I connect my organization's bank account?

There are two ways to connect a bank account: 

  1. Connect securely online via Plaid using your banking credentials or manually entering your account information. 
  2. Upload an image of a voided check or paper deposit slip to our enrollment form, or send via email to [email protected]. 

What is Plaid?

Plaid is the platform we use (trusted by popular apps like Venmo) to securely link your bank account to your RaiseRight account. To learn more about how Plaid works and how your data is protected, click here.

My organization doesn’t have checks. What can we do?

If your organization prefers not to connect via Plaid, but also does not have checks or a deposit slip associated with a bank account, you can submit an account verification letter on your bank’s official letterhead to [email protected]. 

Does the bank account we connect need to be in the name of the organization?

We prefer an account in the name of the organization, but we are willing to work with any organization if they need to request to use a personal account. Many organizations choose to open a new, separate bank account specifically to pay for RaiseRight gift cards and receive earnings.

When does the organization’s bank account get charged for gift card orders?

The organization’s bank account will be charged the same day a coordinator submits an order through the PO (Purchase Order) Manager. The coordinator will see the amount being billed prior to submitting the order.

Are program participants able to use personal payment methods for their own gift card orders?

Yes—when you connect your organization's bank account and enable online payments, participants invited to join your RaiseRight program will create their own individual RaiseRight accounts and select a personal payment method. Participants have the option of connecting their own bank account via Plaid, or they can pay by debit card or credit card during checkout.

How often are fundraising earnings deposited into the organization's bank account?

Earnings are directly deposited into your organization’s bank account on the first Monday of every month, as long as monthly earnings are a minimum of $20. These deposits include earnings from participants’ direct online orders for eGift cards, reloads on existing physical gift cards from RaiseRight, and Ship to Home gift cards. 

Am I able to see total earnings over a certain period of time?

Yes. The program coordinator can create and download custom reports for your organization within the Coordinator Dashboard.  

When earnings are deposited to our bank account, what is the name of the sender displayed on my statements and transaction history?

The deposits to your bank account are sent from RaiseRight. 

If the organization doesn’t want to connect a bank account and wants to choose the ‘Pay by Check’ option, how does that work?

Please note that choosing to pay by check will limit your program’s fundraising abilities.  

If your organization is set up as a ‘Pay by Check’ account, the coordinator will collect gift card orders and payments and then place one order for the group via check. Individuals do not have the option to complete purchases instantly and all monetary transactions must be made to the coordinator. You will receive your rebate up front (subtracted from the order total) when you pay RaiseRight for the gift cards. 

Once the payment is processed, gift cards are shipped (for a fee) to the coordinator who is responsible for distributing accordingly to participants. eGift cards are also electronically delivered when the mailed payment is processed. 

Still have questions?

To learn more about gift card fundraising and RaiseRight, watch a recorded webinar or contact us at [email protected] or (800) 727-4715 Option 4.